Which Fitness CRM Software Is Right for Your Business?

In a world with over 205,000 health and fitness clubs, finding effective methods to stand out from the competition is crucial. One tried and tested approach to achieve this is enhancing the customer experience through fitness CRM software.

You significantly benefit from membership management software because it improves customer satisfaction and enables you to gather, store, and analyze valuable member data.

Solid fitness CRM software makes promoting your club much easier, boosting customer happiness and loyalty and improving your services to match current fitness industry trends.

If selecting the right gym and martial arts management software seems overwhelming, you’ve come to the perfect place.

We’ve hand-picked the best fitness CRM software tailored to various organizations, from martial arts schools to fitness centers and yoga studios.

Our criteria for choosing the best fitness CRM software

Image source: Freepik

Here are the key parameters we’ve considered when looking for the best club management software:

Features and functionality – It includes overseeing customer interactions, tracking leads and sales, handling payments, scheduling classes, customer retention tools and attendance tracking. You need CRM software to streamline daily tasks and operate your fitness center effectively.
Security – Gym member management systems store sensitive information, including personal data and payment details. Pick a customer relationship management tool that prioritizes safety, offers strong encryption, data backup and recovery, and secures access controls.
Ease of use – Opt for a user-friendly and easy-to-navigate UI. It will help you and your team save time and increase productivity.
Cost-effectiveness – Running a fitness business is costly enough, so we know you need an affordable solution. Look for software that offers excellent value for money and a range of pricing plans to suit your budget.
Customer support – To boost member retention and loyalty, you want to resolve all issues quickly. Opt for fitness business software with excellent customer support, including phone and email, a knowledge base and user forums.
Pricing – It can vary significantly depending on the provider and their features. Analyze pricing plans to find the best option for your budget. Keep in mind that the cheapest isn’t always the best.
Integration with third-party tools – If you already use payment processors, gym marketing software and social media platforms, look for a solution with extensive integrations. It will help you save time and streamline processes.
Mobile access – In modern fitness studios, flexibility and mobility are essential. Ensure your gym members and staff can access the online booking system, scheduling, administrative tasks, or fitness progress.
Reputation – Look for positive reviews, reliability, fast query replies and a commitment to customer satisfaction.

Based on the above criteria, let’s share a list of the best gym member management software to boost your business operations.

Top Fitness CRM Software to Use This Year

Whether you run a gym, yoga studio, or martial arts school, these gym management systems will help you enhance customer experience, streamline operations, and drive your fitness business to new heights.

Let’s start with our selection.

1. Gymdesk

Gymdesk is the top-of-the-line fitness management software for gyms, martial arts studios, yoga and Pilates businesses, dance and gymnastics schools, and similar health and wellness clubs.

With Gymdesk, you can simplify membership and billing management, streamline attendance tracking, offer a seamless POS system, and promote your business effectively with advanced marketing and customer retention tools.

Gymdesk is committed to continuous improvement by actively incorporating user feedback, leveraging inside knowledge and industry insights to provide you with the most advanced and efficient solution for your fitness club.

If you want to get serious about managing or growing your fitness business, switch to Gymdesk today.

User rating

The average user rating for Gymdesk on GetApp is 4.8 stars out of 5, based on 105 reviews.

CRM feature description

At Gymdesk, we constantly work on upgrading our services and staying ahead of our competition. Our helpful features include

You can read the following articles to learn more about our CRM feature:

Other notable features

Gymdesk also helps you with:

Facilitating two-way communication with leads and regular members
Providing a staff task list for efficient workflow management
Streamlining the onboarding process for seamless customer integration
Simplifying billing procedures and reducing associated fees
Sending documents and waivers to leads to encourage sign-ups
Allowing easy booking for both leads and regular members
Offering check-in options for leads upon their arrival (self-check-in also available)
Managing automation and providing visibility into all messages sent to leads
Incorporating an “Invite to sign-up” button for effortless conversion
Enabling source attribution for effective lead tracking
Creating sign-up forms to capture essential information

Integrations

At Gymdesk there are several integrations you can choose to boost your operations. These include:

Kisi
Square
Stripe
Authorize
Wix
Zapier
Zoom

Customer support

Users highly value Gymdesk for its exceptional customer support.

Whenever you encounter an issue or have a question, you can contact our support team and be confident that we will promptly and efficiently solve your problem.

The available support channels include:

Email
Documentation
Live chat

Pricing

You can sign up for a Gymdesk account completely free. You don’t have to share your credit card details.

After 30 days of the trial period, you can pick one of the pricing plans that best suits your needs:

Micro Gym: Up to 50 active members for $75 a month
Small Gym: Up to 100 members for $100 a month
Medium Gym: Up to 200 members for $150 a month
Large Gym: Up to 400 members for $200 a month
Enterprise: A custom plan tailored to your needs with individual pricing

Check all details on our Pricing page.

Pros

Easy-to-use interface
Advanced skills tracking
Customizable workout plans
Assessing personal trainers
Online and mobile platform
Marketing and communication tools
Excellent customer support

Cons

Limited integrations

Ready to revolutionize your fitness business? Sign up for Gymdesk today and unlock a world of streamlined management, exceptional customer support, and powerful marketing features.

2. GymMaster

Image source: Capterra

GymMaster is a scalable fitness management software designed for gym owners to help them reach their goals.

GymMaster streamlines business operations for fitness studios, health clubs and physical therapists. This solution also offers integrated hardware for gyms.