Their Results With Gymdesk

• Added hundreds of members and day pass visitors after switching to Gymdesk
  
  
• Seamless, automated onboarding and access control for members and visitors
• Streamlined operations with app-based management and messaging, saving significant time for staff and owners

About RTS Barbell

• Based in Cincinnati, Ohio, Risk to Success Barbell is a 24/7 strength and conditioning gym.
• Owners Kevin and Madison Kist have grown RTS Barbell from a 100-square-foot space to an impressive 10,150-square-foot facility.
  
• Their community-focused gym works with all types of clients–from people recovering from significant health challenges, individuals focused on general fitness, and competitive lifters in powerlifting, strongman and olympic lifting.

The Problem

As RTS Barbell expanded, the team struggled with outdated, disconnected software systems that complicated the member experience and increased manual admin work. Onboarding members, managing access, and communicating effectively required constant hands-on involvement—everything from responding to inquiries to manually sending access codes for their 24/7 facility. 

The lack of a cohesive solution for gym management and facility access made it difficult to run the gym efficiently, taking time away from building their community and focusing on their members.

The Solution

Switching to Gymdesk gave them exactly what they needed: automated 24/7 facility access, an app-based member and staff experience, and robust member onboarding and communications.

The founder of Gymdesk even worked closely with them to adapt the platform specifically for RTS Barbell’s operations—a level of support they hadn’t found elsewhere.

With Gymdesk, new members and visitors can easily sign up, get instant access to the facility, and enjoy a high-tech, user-friendly experience from day one. 

Now that staff and owners are freed from repetitive manual tasks, they can focus on growing the business and supporting members. With Gymdesk’s intuitive platform, RTS Barbell elevated its members’ experience and is prepared to support its community’s growth in the years to come.